DELIVERY & SHIPPING

Free Shipping when you spend over $200*

Delivery Costs - Australia

STANDARD:    $10.00

GIFT VOUCHER:      $3.95

* ORDERS OVER $200 FREE: For registered My Account purchases only. Standard delivery terms & delivery timelines apply. Must be purchased in one transaction after all discounts online. Australia delivery addresses only.

Delivery Costs - New Zealand

Standard delivery by weight: 0 - 0.5 kg AUD $16.95; 0.5 - 1 kg AUD $26.55; 1-1.5 kg AUD $34.75

Express Post International: 1.5 - 2 kg AUD $45

Delivery Timelines:

We know you want your purchases as quickly as possible. We will despatch merchandise and Gift Cards within one business day from your order date.

For standard delivery to: NSW, VIC, ACT, QLD

2-4 business days

For standard delivery to: SA, WA, NT, TAS

5-7 business days

For standard delivery to: New Zealand

7-10 business days

For same-day deliveries to Sydney metro (only)

Orders must be received by 11am and will be delivered to the specified delivery address on order by 6pm that same day.

Back orders & out of stock items:

If a part or all of your order is unavailable at time of order your item/s will be placed on backorder and you will be contacted by email with details of backorder items. Items on back order may take longer for delivery and you will be notified of expected delivery despatch date. These will be sent separately with no additional postage charges applied.

In the unfortunate circumstance where an item is sold out, we will advise you promptly so you can consider an alternative item.

International deliveries:

We are currently able to only ship orders to Australia and New Zealand. For other international orders please visit www.henrilloyd.com

Delivery Guidelines:

The recipient, or anyone authorised to accept the goods on their behalf, must be present when the order is delivered. If there is no one at the address or no one willing and able to receive the order, a calling card will be left for you to collect the order from the Post Office.